Welcome to cutenezztouch.com.
These Terms and Conditions outline the rules and regulations for using our website and purchasing from our store.
By accessing this website, you agree to these terms. If you do not agree, please do not use our site.

1. General Information

Cutenezz Touch operates as an online store that provides authentic skincare products imported from abroad and made available for customers in Morocco.
We are committed to offering genuine, safe, and high-quality products.

2. Use of the Website

You agree to use our website for lawful purposes only.
You must not use this site:

  • To commit or encourage illegal activities
  • To harm, defraud, or mislead others
  • To interfere with the website’s operation or security

We reserve the right to suspend or terminate access to users who violate these terms.

3. Product Information

We strive to ensure that all product details, descriptions, and images on cutenezztouch.com are accurate and up to date.
However, minor variations (such as packaging or formulation updates from suppliers) may occur.

We guarantee that all our products are 100% authentic and sourced from trusted suppliers abroad.

4. Pricing and Payment

All prices are shown in Moroccan Dirhams (MAD) and include applicable taxes, unless stated otherwise.
We accept Cash on Delivery (COD) and may offer additional payment methods in the future.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method
  • The billing and delivery information you provide is accurate and complete

5. Orders and Acceptance

After placing an order, you will receive an order confirmation via email or SMS.
All orders are subject to availability.
We reserve the right to refuse or cancel any order for reasons such as:

  • Out-of-stock items
  • Payment issues
  • Inaccurate personal or delivery information

6. Shipping and Delivery

We ship all orders via Ozon Express within 24h to 48h after confirmation.
For full details, please refer to our Shipping Policy.

7. Returns and Refunds

We accept returns only in cases of:

  • Damaged or defective products upon delivery
  • Wrong item received

Customers must notify us within 48 hours of receiving the order by emailing support@cutenezztouch.com.
Please refer to our Return & Refund Policy for detailed instructions.

8. Limitation of Liability

Cutenezz Touch shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Allergic reactions or misuse of products not used according to instructions

All skincare products should be tested on a small area before full use. Customers are responsible for checking ingredients for allergies.

9. Intellectual Property

All content on this website — including images, logos, product descriptions, and text — is the property of Cutenezz Touch and protected by copyright laws.
You may not copy, reproduce, or distribute our content without written permission.

10. Changes to These Terms

We may update these Terms and Conditions at any time to reflect changes in our practices or legal requirements.
The updated version will always be available on this page.

11. Contact Information

For any questions about these Terms and Conditions, please contact us at:
📧 support@cutenezztouch.com