Delivery Time

We deliver your orders within 24h to 48h across Morocco through our trusted delivery partner Ozon Express.

Order Processing

  • Orders confirmed before 4:00 PM are processed the same day.
  • Orders placed after this time will be processed the next business day.
  • You will receive an SMS or call from our delivery partner before delivery.

Shipping Fees

  • Shipping fees are displayed during checkout.
  • Occasionally, we may offer free shipping promotions.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Morocco.
Please ensure your contact information is accurate so delivery can be completed smoothly.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at support@cutenezztouch.com, and we’ll resolve the issue promptly.